Last updated: April 17, 2026
IMPERA MX, S.A. de C.V. ("IMPERA"), with email contacto@imperamx.com, is the controller of the personal data you provide us. TODO-IMPERA: update corporate name, tax ID and address upon incorporation.
We collect information you provide directly when booking or contacting us: full name, email, phone, company, billing information (tax ID, legal name, fiscal address), traveler data (when booking for third parties), payment information (processed exclusively by Stripe), and service data (pickup, destination, date, flight, preferences). We additionally log browsing data: IP address, device type, pages visited and traffic source.
We use your data to deliver the service you booked, send confirmations and operational updates, issue the invoice, prevent fraud, improve our service, and send you updates (only with explicit consent). We do not sell or share your data with third parties for advertising purposes.
We share strictly necessary data with: Stripe (payment processing), technology providers (servers, transactional email), and tax authorities (CFDI issuance). All operate under confidentiality agreements and security standards comparable to ours.
You may request access, rectification, cancellation or opposition to the processing of your personal data by writing to contacto@imperamx.com. We respond within 20 business days under Mexican data protection law (LFPDPPP).
We implement technical, administrative and physical measures to protect your data: in-transit encryption (TLS 1.3), at-rest encryption, role-based access, periodic audits, and team confidentiality agreements. Payment information is never stored on our servers; Stripe processes it under PCI-DSS Level 1.
We retain your data while you maintain an active relationship with IMPERA and as required by law (billing: 5 years; tax data: under Mexican Tax Code). Upon expiration, we delete or anonymize the information.
We use first- and third-party cookies for site functionality, analytics and optimization. You can manage them from your browser. TODO-IMPERA: integrate GDPR/LFPDPPP cookie banner in production.
We may update this notice at any time. The current version will always be posted at this URL with last-updated date. Substantial changes will be communicated by email to active users.
To exercise your rights or any privacy inquiry: contacto@imperamx.com.